AI consulting firm New Zealand

Senior AI expertise. Practical change you can actually use.

Changeable is a senior-led New Zealand AI consultancy combining business analysis, process improvement, AI strategy and practical implementation. Founded by Steve Wilson in Taranaki, Changeable also draws on connections with AI New Zealand’s nationwide network of specialists for projects requiring broader technical and organisational capability.

Founder

Why choose an AI consulting firm New Zealand organisations can work with directly?

Changeable gives you direct access to an experienced consultant, with the flexibility to involve additional specialists when a project requires them. No unnecessary consultancy layers. Just practical, evidence-led work designed around your organisation and the outcomes you need.

I have spent more than 20 years helping businesses, councils and public sector organisations cut through complexity, first through digital transformation, business analysis and process improvement, and now through practical AI strategy, AI governance and implementation.

My work starts with the business problem, not the tool. That means asking uncomfortable questions early, understanding the process before automating it, and making sure the advice is useful in the real world rather than impressive in a slide deck. The work also accounts for New Zealand privacy obligations and guidance from the Office of the Privacy Commissioner.

Changeable is based in Taranaki and works across New Zealand and internationally. As a Senior Process and AI Analyst with AI New Zealand, I also work within a network spanning AI strategy, architecture, engineering, training and change management. Specialist involvement in Changeable projects is agreed and scoped as required.

20+

Years across digital transformation, business analysis, process improvement, AI strategy, governance and implementation.

BA

Lean Six Sigma, BABOK, BPM CBOK and ADKAR thinking shape how Changeable translates business need into practical solutions.

NZ

Experience across SMEs, councils, government agencies and enterprises with practical understanding of local realities.

AI

Founder of Zero to AI, co-founder of Putake Labs, and part of the AI Forum New Zealand national AI Ambassador programme.

What Changeable stands for

Anti-hype, evidence-based and designed for practical value.

The work is designed for organisations that need clear outcomes, not AI theatre.

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Process efficiency before automation

Automation works best when the underlying workflow is clear. That is why Changeable often begins with process improvement before adding tools or designing workflow automation.

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Practical, not performative

Ideas only matter if they work in the real world, create measurable value and can be adopted by the people doing the work.

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People first

AI should support people, protect trust and make work better. Adoption is treated as a human issue, not just a system rollout.

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Responsible by default

Ethics, governance, privacy, quality and human review are built into the work from the start.

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Outcomes, not algorithms

If a use case does not improve a meaningful business outcome, it is not the priority.

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Clear and simple

Changeable explains AI, automation, data and transformation in plain language so you know what is happening and why.

Our wider specialist network

Direct accountability. Nationwide specialist capability.

Changeable is led by Steve Wilson, who is also a Senior Process and AI Analyst with AI New Zealand. Through that professional relationship, Changeable is connected to specialists across AI strategy, engineering, implementation, training and organisational change.

Some projects need focused advice. Others call for multiple disciplines. The right specialists can be considered for a Changeable-led engagement, subject to availability, project scope and agreed arrangements.

Steve Wilson

Senior Process and AI Analyst
Taranaki

Changeable founder and engagement lead. Business analysis, process improvement, AI strategy, governance and transforming business requirements into workable solutions.

Business analysisProcess designAI governance
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Justin Flitter

Founder & CEO
Auckland

Executive AI advisory, strategic partnerships, leadership engagement and organisational AI enablement. Founder of AI New Zealand in 2017.

Executive advisoryAI leadershipPartnerships
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Ben Walker

CTO & Head of Strategy
Dunedin

Technology architecture, technical strategy, Microsoft Copilot and ChatGPT implementation, plus technical workshops and training.

ArchitectureCopilotTechnical strategy
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James Oldham

Lead AI Engineer
Auckland

Advanced voice agents, automation workflows, enterprise AI systems and custom technical implementation.

AI engineeringVoice agentsAutomation
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Tony Baker

AI Engineering & Advisory
Auckland

Commercial software engineering, AI adoption, technical delivery plans and forecasting systems.

Software engineeringAI adoptionForecasting
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Peter Mangin

AI Advisor & Implementation
Auckland

Technical assessment of AI tools and models, solution design, implementation advisory and practical AI workshops.

AI modelsImplementationWorkshops
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Tiina Carryer

AI Advisor & Trainer
Auckland

AI skills training, practical adoption, product strategy and Microsoft ecosystem experience.

AI trainingAdoptionProduct strategy
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Wendy Folau-Kennedy

Leadership & Capability Coach
Christchurch

Leadership coaching, organisational change, resilience and building the human capability required for AI adoption.

LeadershipChange managementCoaching
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The specialists listed are members of the AI New Zealand team, not Changeable employees. Their inclusion describes the professional network and does not imply a guaranteed commitment to any Changeable project.

The delivery engine

Experienced people. AI-assisted delivery behind the work.

Steve leads Changeable engagements directly, bringing in specialist expertise when appropriate and using specialised AI agents to accelerate research, analysis, documentation, review and delivery.

Strategy

Strategy Agent

Frameworks, options modelling, roadmap support and strategic analysis.

Governance

Governance Agent

Policy review, risk mapping, compliance checks, human review points.

Data

Data & Insights Agent

Pattern recognition, reporting logic, interpretation and data model support.

Process

Process Agent

Current-state analysis, workflow diagnosis and future-state optimisation.

Automation

Automation Agent

Workflow specification, automation identification and design support.

Change

Change Agent

Stakeholder analysis, readiness assessment and practical change planning.

Research

Research Agent

Market intelligence, trend identification, benchmarking and sector context.

Quality

QC Agent

Cross-checking outputs for accuracy, consistency, anomalies and outliers.

What this means for you

Senior-led delivery with specialist depth when you need it.

You get direct accountability, clear advice and practical delivery grounded in the New Zealand operating context. For larger or more complex projects, additional specialist capability can be brought in through agreed arrangements, without unnecessary consultancy layers.

Direct senior accountability

Steve leads the work personally. You are not handed to a junior after the scoping call.

Faster turnaround

AI-augmented methods help speed up research, analysis and delivery, with the right human expertise for the work.

Flexible specialist capability

Access to expertise in technical architecture, engineering, training and organisational change when a project calls for it.

More consistent quality

Every deliverable is supported by structured AI-assisted review before it reaches you.

NZ-based, not offshore

Changeable works in the New Zealand context, with local understanding of organisational trust, public expectations, privacy and delivery realities.

No jargon, no hype

You get plain-English advice about what AI can and cannot do, so decisions are based on evidence rather than enthusiasm.

The Changeable ecosystem

Implementation, learning and decision insight working together.

Changeable

AI strategy, governance, process improvement, automation, data models, AI agents, generative AI systems and products such as ObliTracker.

Explore solutions

Zero to AI

Practical AI education for working professionals who want to build confidence, capability and career momentum.

Follow the learning journey

Observed

Public-interest organisational research that examines accountability, evidence and the gap between commitments and practice.

Explore Observed

ObliTracker

Contract intelligence software for analysing obligations, creating clearer agreements and reforming contracts.

Explore ObliTracker

Engagements

What does working with Changeable cost?

Changeable engagements are scoped to fit what is actually needed, not forced into fixed consulting tiers. A focused workflow automation engagement might take two weeks. A full AI strategy engagement may take longer. The cost reflects the scope, complexity, risk and level of delivery support required.

Most single-engagement projects for New Zealand SMEs land somewhere between NZ$3,000 and NZ$20,000. Ongoing retainers typically start from NZ$2,500 per month. Larger or more complex programmes are quoted after scoping.

The best first step is a free discovery session. By the end, you will have a clearer picture of what is involved, what it may cost and whether a Changeable engagement is the right next step.

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Start with a free discovery session.

A no-obligation conversation about where you are, what you are trying to achieve and what is getting in the way. Get in touch to start.