Focus on people-centric change
Change is not about technology, its about people
In today’s dynamic business landscape, successful change isn’t just about implementing new systems or strategies – it’s about bringing your people along the journey. We offer comprehensive Change Management services designed to minimise resistance, maximize adoption, and unlock the full potential of your initiatives. From strategic planning and targeted communications to robust training and leadership coaching, we partner with you to build a resilient, adaptive workforce, ensuring your investment in change delivers tangible, lasting results for your organisation
Transforming operations can be daunting
Implementing new technology or transforming your operations can be daunting. Without effective change management, even the best plans can falter, leading to low adoption, frustration, and missed objectives. We can remove the uncertainty out of transition. Our proven Change Management methodologies provide the strategic framework, communication expertise, and people-centric support your business needs to smoothly integrate new initiatives, ensuring your teams embrace the future with confidence and drive successful outcomes
We use the ADKAR framework
1. Awareness
– Announce the change to employees well ahead of time
– Explain the reasoning behind the change, including current pain points and potential ROI of the new solution
– Highlight “whats in it for me”
– Give employees an opportuhnity to ask questions and make suggestions
2. Desire
– Gauge employees and other stakeholder reactions to the change
– Identify internal champions
– Finalise change plan, identify resistors, enablers and business readiness
– Develop timeline for implementation of the change plan and an evaluation criteria for its successful deployment
3. Knowledge
– Provide training resources and coaching to show what employees need to do after the change takes place
– Rely on internal champions to encourage and train other sin the organisation
– Address any skill gaps
– Offer resource, such as process flowcharts or interactive learning guides, that employees can reference later on
4. Ability
– Schedule practice runs before the change is fully implemented
– Monitor performance immediately following the change and provide constructive feedback
– Set reasonable goals and metrics at the start
– Adjust processes and training methods as necessary
5. Reinforcement
– Monitor the change over time to ensure it fulfils the desired outcome
– Use positive feedback, rewards and recognition to encourage employees to keep following the new processes
– Embed a framework of reflection and continual improvement
– Encourage employees and other stakeholders to raise other ways to improve
helping your business practically
Let’s walk the journey together
Even though we provide some of the key tools for you to use, we are here to help. We can walk the journey with you, delivering as much or as little assistance as you need. Or if you prefer, we can take care of it all. It is up to you.





